• Class Dojo is an online platform that we use to communicate with parents at home.
• Class Dojo can be used on all electronic devices relying that they are connected to the internet.
• Children do not have access to messaging services through their student accounts.
• Children must not access their parents account or use it to send messages to their teachers.

Parents can use a generated invite code in order to link with their child’s class, either through the use of the smart phone app or the Class Dojo website.

Only parents or legal guardians will be given access codes to Class Dojo. It is expected that up to two parents will be linked to a child’s account, any additional adults will only be accepted in special circumstances.

Parent accounts also have the facility to send messages to members of staff, however the following stipulations apply:

• Parents may message class teachers, however there is no expectation for teachers to reply outside the hours of 8am-4pm or the ‘quiet hours’. This is essential to safeguard the well-being and work-life balance of our staff.
• Parents should not use the messaging tool to enquire about the progress of their child on any level but can use it to arrange a meeting with a class teacher to discuss questions that they may have.
• Parents who do not use the messaging system correctly will be reminded to use the service correctly. If this is repeated, then they risk being removed from the online platform.
• Parents should look at the news feed regularly to keep up to date with messages, school events and information.
• Parents must make sure that children cannot access their parent account and are not able to send messages under their name.

Purpose:

• To provide a channel of communication between parents and teachers, where appropriate (please see below):
• For school to share communication with parents, in addition to the usual sharing of emails.

Expectations:

• Class Dojo is just one form of communication – you may also email the office.
• Class Dojo messages will not be answered by class teachers in the school day, as their focus will be on teaching the children: teachers may respond to messages between 8.00- 8.30 and 3.30-4.00 (depending on other timetabled commitments such as staff training).
• For non-urgent messages, this may not be immediate, but within 24 hours.
• Please pass on messages about appointments, attendance or concerns via the school office not via Dojo.

• Staff should be aware of their working-Class Dojo hours (Monday- Friday 8:00am-4pm).
• Teachers should not feel pressurised to check or respond to messages outside of the above time frame and are encouraged to activate ‘quiet hours’ on their account.
• Teachers are not required to respond to parent messages whilst they are teaching.
• Should teachers receive any messages which they find inappropriate, they should report them to a member of the Senior Leadership Team immediately so that appropriate action can be taken.
• Should Safeguarding or Wellbeing concerns be raised through the use of the platform, teachers are responsible for ensuring that they are recorded and reported in line with our Safeguarding Policy.